Paradise Lodge and Bungalows, Lake Louise, Alberta, Canada

FAQs & News

Welcome to our FAQs page where you can find answers to the most commonly asked questions. If you need more details about the area, just send us an e-mail to:


Flowers at Paradise LodgeQ. How far are you situated from Lake Louise?

A. Approximately 1km drive or 15 minutes walking.

Q. How far are you from the Calgary International Airport?

A. We are approximately a 2 ½ hour drive from the airport.

Q. Where are you situated in Lake Louise and how far are you from the Village of Lake Louise?

A. We are 3 km from the Village, which is approximately a 45 minute walk.
Paradise Lodge & Bungalows is located on the right hand side of Lake Louise Drive just passed the Moraine Lake turnoff.

Q. Do you have a restaurant on site?

A. No we don't, however we do have many recommendations and all the menus for the restaurants in the area.

Q. Are there many hiking trails around Lake Louise?

A. Most of the trail heads start at Lake Louise or Moraine Lake, ranging from 1hr flat trails to all day hikes.

Q. If we had an extra person, which room type would you recommend?

A. We cannot put any more than 4 people in a cabin, however we can fit up to 5 persons into one of our suite provided the fifth person is a child. We also can provide a mattress on the floor or a travel play pen at a rate of $20.00 + TX CDN per night. The mattresses are designed for children and are not suitable for an adult.

face on a stumpQ. How will the weather be?

A. Mountain weather is unpredictable and can change rapidly. It's possible to get rain, snow, wind and sunshine on the same day. Since mountain ranges create their own local climates, conditions can vary from one location to the next. Generally, the mountain air is cool and dry. Days are usually warm June through September, but it can get cool at night. April and October through to early November see weather ranging from summer to winter conditions. Winter temperatures dip below freezing, with frequent snowfalls. Temperatures can be as high as 30C/86F in the summer to as low as –30C/22F in the winter.

Q. What is a "park pass"?

A "park pass" is required by all people using the Banff National Park; revenues from park passes fund Banff National Park's daily operations. Passes can be purchased at the gate when entering the national park or at the Tourism Bureau located in downtown Banff or Lake Louise. Please contact: Parks Canada at 403-762-1550 for National Park passes information, camping, hiking, x-country skiing, wildlife information.

Q. Can I expect to see any wildlife on my trip?

A. Various types of wildlife are often observed. Sitings range from different bird species to the most frequently encountered mammal: the elk. Bears, mountain lions and mountain goats are very elusive and are rarely observed.
Keep in mind that the wildlife you may encounter is just that — wild! Please ensure that you respect their spaces and habitats while in the park. That perfect picture can sometimes lead to a compromising situation for both the animal and the photographer!

Q. Are there any hot springs in the area?

A. Radium Hot Springs: 1 1/4 hours drive or
Canyon Creek Hot Springs: 1 1/2 hour drive
Banff Hot Springs: 45 minute drive

Q. What type of clothing do I need to bring?

A. Outdoors - Weather changes in the mountains can be abrupt. Doing an outdoor activity, always have enough warm clothes and raingear with you.
Hiking - wear sturdy shoes for good foothold.
Indoors - Casual wear is acceptable most of the time.

Q. What sales tax will I encounter?

A. Goods and Service Tax (GST) of 5% is a federal sales tax charged on most goods or services sold or provided.
Hotel Room Tax (HRT): instead of the PST, a room tax of 4% is applied. There is also a requirement to apply a 2% Tourism Tax.

Cabin in the woodsQ. Can we request a specific unit # or location?

A. We will guarantee the type of unit that you have booked but we do not guarantee a specific unit number or location due to unforeseen circumstances that may arise.

Q. Are there linens and pots and pans provided in the units with kitchens?

A. All our suites and cabins that have full kitchens also come fully equipped with cutlery, dishes and pots and pans.

Q. Do the cabins have TV's in them?

A. all of our suites and cabins have TV's in them. We do not have phones in any of our units but do have 2 payphones on our property.

Q. Do you have wireless internet?

A. If you have your own laptop we do have a code that we can provide you with. There is a daily charge for the access code. Please keep in mind that we are a remote location and sometimes the connection is not very strong or available.

Q. Is there a grocery store in Lake Louise?

A. There is a small market in the Samson Mall in Lake Louise. There are also 2 large grocery stores in Banff which is a 45 minute drive from Lake Louise.

Q. How far is Jasper?

A. Jasper is a lovely 2 ½ hours straight drive approximately 250 miles. However there is a lot to see and do on the highway and it can take all day.

Q. What are the Canadian Holidays?

A. New Year's Day - January 1
Good Friday - March or April
Easter - March or April
Victoria Day - May (3rd Monday)
Canada Day - July 1
British Columbia Day - August (1st Monday)
Labour Day - September (1st Monday)
Thanksgiving - October (2nd Monday)
Christmas - December 25
Boxing Day - December 26


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News & Info

* Seasonal Opening
Please note that we are not open during the winter months but our office is open for limited hours during winter to take reservations for the upcoming summer season. If you cannot reach us by phone, please use the fax number listed or place your reservation on-line.
Tel: 403-522-3595

* Awards
We are honored to have been a multi-year recipient of the Alberta Accommodation Housekeeping Award in Lake Louise, Alberta. In our efforts to achieve excellence in housekeeping and maintenance, we have been a 17 time recipient of this award.

* Modern Amenities
All cabins have undergone a full renovation. All cabins associated with the Feuz, Peyto and Cooper floor plan styles have received enlarged bathroom additions.

* Adventure Package Discounts
We are now able to offer off-season discounts on select adventure packages to enhance your experience in the Canadian Rockies. This is a great opportunity to take advantage of the unique adventures that our area has to offer.

Don't hesitate to ask one of our reservation agents to assist you in adding a package to any of our accommodation options. Please note however, that the discounted rates are only available during the shoulder season months as indicated above.

* Summer Adventure Packages
Similar adventure packages are available during the summer months at regular rates. Our staff will be happy to assist you with booking and current pricing.

Note: All packages must be booked in advance and prepaid in full.

* Guest Capacities
Note that only suites will accommodate 1 extra person, cabins will NOT accommodate extra guests above capacity.

Mountain View from Bench
Paradise Lodge & Bungalows
Lake Louise, Alberta, Canada
Phone: 403.522.3595
Fax : 403.522.3987
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Paradise Lodge established 1940
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